Legal

Privacy Policy

Last updated: October 2026

1. About This Policy

The Wedding Pal ("we", "us", or "our") operates theweddingpal.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy law.

By using our platform you agree to the collection and use of information described in this policy.

2. Information We Collect

We collect the following categories of personal information:

  • Account information: name, email address, password (hashed), profile photo
  • Couple profile: partner name, love story, event date and location, YouTube live-stream link
  • Guest data: names, email addresses, phone numbers, mailing addresses, dietary notes, RSVP responses — entered by the couple
  • Vendor profile: business name, category, street address, city, province, postal code, phone number, website, social media handles
  • Usage data: pages visited, features used, browser type, IP address (via analytics)
  • Communications: messages sent through the vendor inquiry system and support tickets

3. How We Use Your Information

  • To provide and maintain the platform (RSVP management, wedding websites, vendor directory)
  • To process vendor inquiries and facilitate communication between couples and vendors
  • To send transactional emails (RSVP confirmations, account verification, password reset)
  • To improve the platform through aggregated analytics
  • To comply with legal obligations

We do not sell your personal information to third parties.

4. Third-Party Services

We use the following third-party services that may process your data:

  • Google OAuth & Sign-In — for single sign-on authentication. Governed by Google's Privacy Policy.
  • Google Maps / Places API — for address lookup on vendor signup forms.
  • Cloudinary — for image storage and delivery (profile photos, gallery images, blog cover images).
  • Google Analytics 4 — for anonymized usage analytics.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data by emailing us at support@theweddingpal.com.

6. Your Rights (PIPEDA)

Under PIPEDA you have the right to:

  • Know what personal information we hold about you
  • Correct inaccurate information
  • Withdraw consent (where consent is the basis for processing)
  • Request deletion of your account
  • File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at support@theweddingpal.com.

7. Security

We implement industry-standard security measures including HTTPS (TLS), hashed passwords, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our platform is not directed at children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the platform. Continued use of the platform after changes constitutes acceptance.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

The Wedding Pal

Email: support@theweddingpal.com

Phone: +1 647 968 7284

Also see our Terms & Conditions.